CLP-350N CLP-350N/XAA Basic Model : CLP-350N SERVICE Manual Samsung Color Laser Printer The keynote of Product High Performance / High Quality Muti-path CLBP - Model : only CLP 350N - Speed(Color/Mono) : 5/20ppm(A4). 5/19ppm(Let) - Printing resolution : 2,400 x 600 dpi - Emulation : PCL6/PS3 - Memory expansion =>...
Contents 1. Precautions 1.1 Safety Warning 1.2 Caution for safety 1.3 ESD Precautions 2. Product Specification 2.1 Product Specifications 2.1.1 Product Overview 2.1.2 Specifications 2.1.3 Model Comparison Table 2.2 System Overview 2.2.1 System Structure 2.2.2 Main PBA Description 2-14 2.2.3 CRUM 2-24 2.2.4 General Description 2-26...
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Continued 3.4.2 Fuser Unit 3-12 3.4.3 LSU Unit 3-13 3.4.4 HVPS Board 3-13 3.4.5 Main Board 3-14 3.4.6 Drive Unit 3-14 3.4.7 SMPS Board 3-15 3.4.8 Transfer Unit 3-15 4. Alignment & Troubleshooting 4.1 Alignment and Adjustments 4.1.1 Control Panel 4.1.2 Function 4.1.3 Jam Removal 4.1.4 Sample Pattern...
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Continued 5.1 Main 5.2 Cover Unit 5.3 Top Cover 5.4.1 Rear Cover 5.4.2 Transfer Unit 5-10 5.5 Frame 5-12 5.6 LSU Cover 5-16 5.7 Fuser Ass'y 5-18 5.8 Main Drive 5-20 5.9 Cartridge-Transfer 5-24 5.10 Cartridge-Drum 5-27 5.11 Toner BK 5-29 5.12 Toner CMY 5-31...
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Continued 7.2 Acronyms and Abbreviations 7.3 Select a location for the printer 7.4 A4 ISO 19752 Standard Pattern...
High voltages and lasers inside this product are dangerous. This printer should only be serviced by a suitably trained and qualified service engineer. (2) Use only Samsung replacement parts There are no user serviceable parts inside the printer. Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and create electric shock or fire hazards.
Take care not to cut or damage the power cable or plugs when moving the machine. (9) Use caution during thunder or lightening storms. Samsung recommend that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.
1.2.4 Assembly / Disassembly Precautions Replace parts carefully, always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
Failure to do so could cause the printer to tip or fall possibly causing personal injury or damaging the printer. (5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable. Service Manual Samsung Electronics...
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Service Manual Samsung Electronics...
2. Product specification and feature 2.1 Product Specifications 2.1.1 Product Overview Item Descriptions Basic Model CLP-350N Maket of Sales Main Target : Reseller Black only Function(Saving money) Main Specification 1.Speed Up to 20 ppm in A4 (19 ppm in Letter) Up to 5 ppm in A4 (5 ppm in Letter) 2.Printing Resolution...
Specifications are correct at the time of printing. Product specifications are subject to change without notice. See below for product specifications. 2.1.2.1 General Specifications Item CLP-350N Engine Speed Simplex Up to 20 ppm in A4 (19 ppm in Letter) Up to 5 ppm in A4 (5 ppm in Letter)
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Supporting OS Windows 2000/XP/2003/Vista/98/Me/NT 4.0 Various Linux OS including Red Hat 8.0~9.0, Mandrake 9.2~10.1, SuSE 8.2~9.2 and Fedora Core 1~4 Mac OS 10.3 ,10.4 Default Driver SPL-C (Samsung Printer Language Color), PCL6, PS3 Driver feature Watermark Overlay N-up printing Poster printing...
Product specification and feature 2.1.2.3 Paper Handling Item CLP-350N Standard Capa. 150-sheet Semi Cassette Tray Max. Capa. 150 sheets @ 75g/ Printing Max. Size 216 x 356mm (8.5" x 14") Min. Size 76 x 127 mm (3" x 5") Margin(T/B/L/R)
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Product specification and feature 2.1.2.4 Consumables Item CLP-350N No. of CRUs 6 (C/M/Y/K toner, Imaging Unit, Waste toner container) K toner cartridge: CLP-K350A C toner cartridge: CLP-C350A M toner cartridge: CLP-M350A Y toner cartridge: CLP-Y350A Imaging unit : CLP-R350A Waste toner container: CLP-W300A...
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Product specification and feature 2.1.2.5 Environment Item CLP-350N Acoustic Noise Level Printing Less than 48.0 dBA (Color printing) (Sound Power/Pressure) Less than 49.0 dBA (B/W printing) Standby Less than 35 dBA Sleep Background noise level Input Voltages 110-120 VAC, 50/60Hz...
Product specification and feature 2.2 System Overview This chapter describes the functions and operating principles of the main components. 2.2.1 System Structure 2.2.1.1 Main Parts of System Service Manual Samsung Electronics...
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It is a power delivery unit by gearing By driving the motor, it supplies the power to the feeding unit, the fusing unit, and the distributing unit. The Main Motor is similar to CLP-300 Series Main Motor. Service Manual Samsung Electronics...
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Blade on OPC on OPC ITB Unit ITB Unit P2: Image P2: Image on Media on Media Media Path Media Path Blade Blade Developer Developer Eraser Eraser Charger Charger Laser Scanning Unit Laser Scanning Unit Service Manual 2-10 Samsung Electronics...
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2. No ozone is produced because corona is not used 3. Charger roll is cleaned with cleaning roll 4. Toner remained on OPC after T1 process is cleaned by cleaning blade and retrieved into waste toner box by auger and belt driving mechanism Service Manual 2-11 Samsung Electronics...
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3. 4 times of T1 process is required to make a color image on ITB, which means multi-pass process 4. ITB has a hole as a fiducial mark for timing. Engine control for color image is synchronous with it, ITB Home Sensing Signal Service Manual 2-12 Samsung Electronics...
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T2 Roll engagement and disengagement Fusing 3 Roll system -> short warm-up time (38sec) Post Pressure Roll 1. Color Image on media is melted down and fixed into media by fusing process Service Manual 2-13 Samsung Electronics...
Product specification and feature 2.2.2 Main PBA Description 2.2.2.1 Main Controller PBA Service Manual 2-14 Samsung Electronics...
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Product specification and feature 2.2.2.2 Main PBA Service Manual 2-15 Samsung Electronics...
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5 Banks, Up to 128MB Address space per Bank Programmable Timing to Control SDRAM A.C Characteristics Support Self Refresh for Data Retention ROM Controller 32-bit width, 4 Banks, Up to 16MB Address space per Bank Burst Capability Programmable Timing per Bank Service Manual 2-16 Samsung Electronics...
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1 Channel, Operated at max frequency 400kHz RTC Controller Engine Controller LSU Control and Interface Unit 2 Channels STEP Motor Control Unit 8 Channels PWM Control Unit 8 Channels ADC Control Unit 2 Channels DAC Control Unit Service Manual 2-17 Samsung Electronics...
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Product specification and feature CHORUSm (Internal Block Diagram) Service Manual 2-18 Samsung Electronics...
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GPIO controller built in CHORUSm collects the status of all sensors. According to this status of sensors, it controls printer mechanism to help normal printing. There are sensors such as Paper Empty Sensor, Registration Sensor and Developer Home Sensor, etc. Service Manual 2-19 Samsung Electronics...
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1st and 2nd transfer voltage and current, fusing temperature, used-up toner and toner amount, and interior temperature, etc. 14) DAC Control It is controlled by DAC Controller built in CHORUSm and used to set standard level of light amount of LSU Laser Diode. Service Manual 2-20 Samsung Electronics...
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2) AC Output Fuser Unit(Heat Lamp, Thermostat) 3) Output Voltage CHANNEL +5.0V +24V +24VF V_out +5.0V +/-5% +24.0V +15%/-10% +24.0V +15%/-10% Load MicroController, MOTOR, CLUTCH, CMOS, LOGIC HVPS CON3 To Main PBA CON1 AC Input Service Manual 2-21 Samsung Electronics...
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HVPS PBA generates high voltage of charger, supply, T1 and T2 which is supplied to Developer, ensuring optimum condition for image formation. HVPS receives input of 24V and generates high voltage, supplying it to Toner, OPC, Cartridge, ITB Unit and Transfer Roller. Service Manual 2-22 Samsung Electronics...
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1.5% (supply voltage is connected to ZENER Diode 350V) DC -50V ~ -600V DC ERROR type: 1. if Deve is GND, density will be extremely down. 2. if Deve is floating (for insecure terminal contact), density will be extremely down. Service Manual 2-23 Samsung Electronics...
2) Copy the information of Operating Area into Back up Area. 3) Write-Protect Back up Area. 4) Clear some information of Operation Area. -> Supplier/Model Name/MFC date/Serial Number (Manufacture Information) -> Let cartridge refiller initialize manufacture information and life span information. Service Manual 2-24 Samsung Electronics...
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Product specification and feature CRUM Position Agitator Washer Bottle Cap- CRUM Agitator Seal CRUM Coupling Service Manual 2-25 Samsung Electronics...
Product specification and feature 2.2.4 General Description This chapter is the product specification for the CLP-350N. The CLP-350N is a Color Laser Printer. CLP-350N is developed for two target users. Those are small office users who sometimes need color printouts, and medium business users who mainly use B/W printouts.
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No LCD, 1 keys and 5LEDs 2.2.4.7 Periodic Replacing Parts Samsung shall specify parts requiring replacement and the frequency of replacement. The parts identified may be deemed customer replaceable parts. Periodic replacement parts shall be recommended as follows * Average A4-/letter-sized page count based on Std. ISO 19752 of individual colors on each page. Usage conditions and print patterns may cause results to vary.
- Deve-Home 2.2.4.11 CRUMS The CLP-350N engine will be equipped with electronics that can read and write data into NVRAMs otherwise known as CRUMs that reside within 1) C, M, Y, K Toner cartridges and 2) Imaging kit(Developer, OPC, ITB). The CRUM has a company ID, and Samsunga electronics logo.
F/W. Hence the Status Monitor can stop polling because the Printer F/W informs the Status Monitor that printing job is complete. 2.3.3 Status Monitor Status Monitor has no user interface. It shows only HTML help when any error occurs during printing jobs. Service Manual 2-29 Samsung Electronics...
Help to the user although the error has occurred while printing. Set option value enable/disable Set last error status polling interval System Status Monitor Printer Driver Registry Get option value Get last error status enable/disable polling interval Service Manual 2-30 Samsung Electronics...
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Color Registration measure Auto Color Registration pattern printing Video data Color Registration adjustment P Sync. Page Sync. modify Video signal L Sync. Line Sync. modify generator clock Video Clock Freq. modify temperat temperature control sensor Service Manual 2-31 Samsung Electronics...
SCF Cove Open 4. Service Call : Unrecoverable Error Engine LSU Error Main Motor Error Engine Fuser Over(Low) Heat Error + Open Heat Error Transfer Belt Error 5. Others Memory Overflow Error Ready IP Conflict Service Manual 2-32 Samsung Electronics...
Product specification and feature 2.3.9 CRUM Overview - Stands for “Customer Replaceable Unit Monitor” - EEPROM, SAMSUNG CRUM is used for CRUM Memory. - CRUM stores various information on consumables (including consumables’ life). - In CLP350N, total five CRUM’s are used...
3.4 Disassembly Procedure page(3-10) 3.4.1 Cover Unit page(3-10) 3.4.2 Fuser Unit page(3-12) 3.4.3 LSU Unit page(3-13) 3.4.4 HVPS Board page(3-13) 3.4.5 Main Board page(3-14) 3.4.6 Drive Unit page(3-14) 3.4.7 SMPS Board page(3-15) 3.4.8 Transfer Unit page(3-15) Service Manual Samsung Electronics...
3.1.1 Precautions when assembling and disassembling * Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%. Service Manual Samsung Electronics...
* Do not touch transfer roller when cleaning inside of machine. If transfer roller gets dirty, printing quality could be low. * Please refer to the User Manual for cleaning instructions. Service Manual Samsung Electronics...
(hot water sets the toner). Do not ing the fuser. touch the developer roller surface as cont- amination will reduce print quality. Take care not to damage the roller's surface when installing or removing a toner car- tridge. Service Manual Samsung Electronics...
UNIT MPF + BRACKET-MPF MEA-ASSY-MPF + GUIDE-PAPER-MP MEA-UNIT FRAME BASE + MEA-ASSY-MPF 6003-000261 SCREW-TAPTITE;BH,+,B,M3,L6, HOUSING-OPC ZPC(YEL),SWRCH18A 6003-000282 SCREW-TAPTITE;BH,+,B,M3,L8, F/M_Upper-Fuser + C/M_Carbon-Brush ZPC(BLK),SWCH10 FRAME ASSY FRAME-PTB ASS'Y COVER-M-OP FRAME LED + Cover DECO COVER-M-OP FRAME LED + LED PBA Service Manual Samsung Electronics...
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SUB MAIN FRAME + DRIVE unit SUB MAIN FRAME + HOUSING MIDDLE PART SUB MAIN FRAME + HVPS PBA SUB MAIN FRAME + LINK FRONT(COVER RIGHT) UNIT DUCT LEFT+ HOUSING MIDDLE PART COVER_FRAME-FUSER + BRACKET_GUIDE-FRAME COVER_M_EXIT-ROLLER + COVER_M_SIDE-L/R Service Manual Samsung Electronics...
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SUB MAIN FRAME + COVER EXIT GUIDE Sub Main Frame + Link Rear 1 MEA FRAME BASE + MPF unit(right) MEA-UNIT FRAME BASE + CAM-CATCH MEA-UNIT FRAME BASE + IPR-BRKT BASE BAR BRKT-GEAR-TRAY + BRKT-HOLDER-PICKUP FRAME-BASE-MP + BRACKET-GEAR-TRAY FRAME-BASE-MP + PLATE-GROUND BRACKET Service Manual Samsung Electronics...
3.4.1 Cover Unit 1.Take out the Cassette. 3. Remove the Imagine Unit. 2. Open the Front-Cover. 4. Remove the ITB Unit. When reassembling, reassemble ITB Unit to the direction of arrow ( from down to up ) Service Manual 3-10 Samsung Electronics...
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8. Release the Right-Cover from the SET. 6. Remove the one screw from the Right-Cover. 9. In the same way, release the Left-Cover from the SET. 7. Remove the one screw from the rear of the Right- Cover. Service Manual 3-11 Samsung Electronics...
Disassembly and Reassembly 3.4.2 Fuser Unit 1. Remove the 4 screws on the Fuser. 3. Take out the Fuser Ass’y. 2. Push the Holder shaft Fuser as shown below . Service Manual 3-12 Samsung Electronics...
2. Unplug the Harness (2 EA), remove the 3 screws and release the LSU from the SET. 3.4.4 HVPS Board 1. Unplug the Harness (2 EA), remove the 6 screws, and 2. Unplug the Harness from the HVPS. take out the HVPS. Service Manual 3-13 Samsung Electronics...
1. Unplug all the Harness from the Main board, remove the 5 screws and release the Main board from the SET. 3.4.6 Drive Unit 1. Remove the 10 screws and release the Drive Ass’y from the SET. Service Manual 3-14 Samsung Electronics...
Disassembly and Reassembly 3.4.7 SMPS Board 1. Unplug the Harness (2 EA), remove the 4 screws and release the SMPS board from the SET. 3.4.8 Transfer Unit 1. Take out the Transfer Unit. Service Manual 3-15 Samsung Electronics...
4.1.1.1 Overview - The CLP-350N printers do not have LCD panel which is used in other color model printers. On the con- trary to other models of color printers, they show the status of the printer only with their LEDs.
- Start manual feeding function When you select manual feed for paper source, press this button each time you feed a sheet of paper manually. The application of manual feeding function in CLP-300 will be determined Service Manual Samsung Electronics...
LED control order 1) Control LED according to current printer state : After the panel task is received each event, the LED operation is controlled by current printer status. 2) Write LED value to GOP (General Output Port) Service Manual Samsung Electronics...
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Scanner Error P Motor Error All LEDs (Toner low LEDs, Status (Green) LED) blink a time interval of 1 second. H Sync Error All LEDs (Toner low LEDs, Status(Green) LED) blink a time interval of 4 seconds. Service Manual Samsung Electronics...
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After Status (Red) LED blinks seven times, Toner low LEDs blink one time. After Status (Red) LED blinks eight times, Toner low LEDs blink one time. After Status (Red) LED blinks nine times, Toner low LEDs blink one time. Service Manual Samsung Electronics...
Most of the jammed paper can be removed in this step. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to the next step. Service Manual Samsung Electronics...
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6. Open and then close the rear cover or front 4. Holding the inner cover open, carefully take the cover to resume printing. jammed paper out of the printer. The inner cover will then close automatically. Service Manual Samsung Electronics...
• Do not use creased, damp, or highly curled paper. • Do not mix paper types in a tray. • Use only recommended print materials. • Ensure that the recommended print side of print materials is facing up in the paper tray. Service Manual Samsung Electronics...
You can print a configuration page from the printer’s control panel. Use the configuration page to view the current settings, to help troubleshoot problems. To print a configuration page: In ready mode, press and hold the Stop button on the control panel for 5 seconds. A configuration page prints out. Service Manual Samsung Electronics...
White Spot, Horizontal black band Transfer Roller 32.7mm Ghost, Damaged Image by abnormal tranfer Transfer Roller 57.5mm Ghost, Damaged Image by abnormal tranfer Pressure Roller 50.3mm Background Heat Roller 86.4mm Black Spots or Vertical Black Band Service Manual 4-10 Samsung Electronics...
LSU. 4.1.6.1 Enterence When trying to check the CLP-350N EDC Mode, additional EDC execution program needed. [ Procedure of EDC Mode operation ] a) First, turn on the Power of Printer, wait until Ready state...
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If paper exists in the tray, "With Paper" will be displayed. If not, "Without Paper" message will be. Tray2 Empty If paper exists in the tray, "With Paper" will be displayed. If not, "Without Paper" message will be. Service Manual 4-12 Samsung Electronics...
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When select key is pushed, Eraser On message will be displayed . If not, Eraser Off message will be. Fuser When select key is pushed, Fuser On message will be displayed. If not, Fuser Off message will be. Service Manual 4-13 Samsung Electronics...
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Duty : 50% -> 2552V , Range : 264V ~ 4730V Supply DC Duty : 50% -> -269V , Range : -1V ~ -591V AC, Vpp Duty : 50%-> 1210V , Range : 800V ~ 2160V Service Manual 4-14 Samsung Electronics...
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Paper is not picked up Cover Open /Close, When you still want to continue printing - Paper Jam inside printer There is a paper inside printer After cover Open , Paper must be removed, and then close the cover Service Manual 4-15 Samsung Electronics...
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Home of Development is not checked or checked at the abnormal time Clutch of Development or Main board must be checked - ADC not Confirm Error Signal of confirmation for ADC is not detected Main board must be checked Service Manual 4-16 Samsung Electronics...
The blinking toner cartridge is totally exhausted. Remove the old toner cartridge and install a new one. The blinking toner cartridge is wrong. Only install a Samsung toner cartridge, designed for your printer. A paper jam has occurred. To solve the problem.
1. If your printer become special condition, the Reset Count button will display on the Smart panel. At that time, click the button. 2. And then the pop-up below appears. . If you enter the ITB S/N and click Apply , the count will be clear. ( Max 2 times ) Service Manual 4-18 Samsung Electronics...
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Adjustment and Troubleshooting 3. After reboot the your computer, you can check the cleared count as shown the picture below. Service Manual 4-19 Samsung Electronics...
- No Power LED Panel - Power Module error - Main PBA Indicate Status LED Refer to "Red Lamp ON" Green OK? "4.1.2.2 LED Function" Print(test pattern) printing Refer to "Solution Quality is of Image Problem" Nomal? Service Manual 4-20 Samsung Electronics...
If completing the checklist does not See "Solving General Printing Problems" resolve the printer problem, check See "Solving Print Quality Problems" the following troubleshooting See "Common Windows Problems" sections. See "Common Macintosh Problems" See "Common Linux Problems" Service Manual 4-21 Samsung Electronics...
The printer is not Check the power switch and the receiving power. power source. The printer is not Select Samsung CLP-300 Series selected as the default printer. as your default printer. Check the printer for the following: ・Close the printer cover.
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The printer driver Software Section. Try printing a may be incorrectly installed. test page. Check the LEDs on the control The printer is malfunctioning. panel to determine if the printer is indicating a system error. Service Manual 4-23 Samsung Electronics...
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Paper has been loaded incorrectly. Check that the paper guides are set correctly. Remove excess paper from the There is too much paper in the tray. tray. Use only paper that meets printer The paper is too thick. specifications. Service Manual 4-24 Samsung Electronics...
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5 ppm in color mode. From the Start menu, choose If using Windows 98/Me, the Settings and Printers. Right-click Spooling Setting may be set the Samsung CLP-350N Series incorrectly. printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button.
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Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. Service Manual 4-26 Samsung Electronics...
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An incorrect type of Use only paper that meets printer paper is being used. specifications. After opening the front cover, There may be debris remove the imaging unit and then inside the printer. clear the debris. Service Manual 4-27 Samsung Electronics...
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The software Try printing a job from another application is malfunctioning. application. Exit Windows and reboot the The operating system computer. Turn the printer off and is malfunctioning. then back on again. Service Manual 4-28 Samsung Electronics...
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Check the file to ensure that it does The file may have blank pages. not contain blank pages. Some parts in the Contact a service representative. printer may be defective. Service Manual 4-29 Samsung Electronics...
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1200dpi [Normal] or 600dpi [Draft]. [Best] and then try printing again. If you increase the photo size in the The resolution of the software application, the resolution photo is very low. will be reduced. Reduce the photo size. Service Manual 4-30 Samsung Electronics...
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Your printer has an odd smell during initial use. After printing about 100 color pages, The oil used to there will be no more smell. It is a protect the fuser is evaporating. temporary issue. Service Manual 4-31 Samsung Electronics...
2. The paper may not meet Check the paper type and quality. paper specifications 3. A combination of faded or smeared defects may Check the inside for the printer. indicate that the printer needs cleaning Service Manual 4-32 Samsung Electronics...
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Adjustment and Troubleshooting 2) Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The paper may not meet specifications Check the paper type and quality. Service Manual 4-33 Samsung Electronics...
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3. The paper lot is bad. Try a different kind or brand of paper. See "Vertical repetitive defects" on 4. The toner cartridge may be defective. the next page. Service Manual 4-34 Samsung Electronics...
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Remove the imaging unit and install a new one. Clean the inside of the printer. If you still have the same problems, 2. If white vertical replace the imaging unit with a new lines appear on the page one. Service Manual 4-35 Samsung Electronics...
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1. very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the 2. heck the printer's environment amount of background shading. 2. Remove one of the old toner cartridges and install a new one. Service Manual 4-36 Samsung Electronics...
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Adjustment and Troubleshooting 6) Toner smear 1. Clean the inside of the printer. 2. Check the paper type and quality. 1. Toner smear 3. Remove the imaging unit and install a new one. Service Manual 4-37 Samsung Electronics...
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If the defects occur on the back of 2. Parts of the printer the page, the problem will likely may have toner on them. correct itself after a few more pages. 3. The fusing assembly Contact a service representative. may be damaged. Service Manual 4-38 Samsung Electronics...
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Printing on seams can cause problems. 3. If background Adjust the print resolution through scatter covers the entire surface your software application or via the area of a printed page printer properties window. Service Manual 4-39 Samsung Electronics...
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Try a different paper. hollowed images The printer may need service. 2. If characters are Verify that it also occurs on a demo improperly formed and producing page. a wavy effect. Service Manual 4-40 Samsung Electronics...
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Check the paper type and quality. 2. The paper may not meed specifications 3. Ensure that the paper The guides are not too tight or too or other material is loaded correctly loose against the paper stack. Service Manual 4-41 Samsung Electronics...
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Both high temperature and high 2. Check the paper type and quality. humidity can cause paper curl. Also try rotating the paper 180° in 3. Turn the stack of the tray. paper over in the tray. Service Manual 4-42 Samsung Electronics...
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1. Wrinkles or creases properly. Check the paper type and quality. 2. The paper may not meed specifications Also try rotating the paper 180° in 3. Turn the stack of paper the tray. over in the paper tray. Service Manual 4-43 Samsung Electronics...
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Adjustment and Troubleshooting 13) Back of printouts aredirty Clean the inside of the printer. Check for leaking toner. Service Manual 4-44 Samsung Electronics...
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Remove the toner cartridge and 1. The toner cartridge may reinsert. not be installed properly. 2. The toner cartridge may Install a new toner cartridge. be defective and need replacing. Change HVPS. 3. The printer may require repair. Service Manual 4-45 Samsung Electronics...
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2. The paper may not meed specifications 3. The Toner Cartridge Install a new toner cartridge. may be defective and need replacing. 4. If the problem persists, Contact a service representative. the printer may require repair. Service Manual 4-46 Samsung Electronics...
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1. You may be printing on the wrong 1. Character voids are surface of the paper. Remove the white areas within characters that should paper and turn it over. be solid black 2. The paper may not meet paper specifications. Service Manual 4-47 Samsung Electronics...
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A toner cartridge may be installed AaBbCc 1. If horizontally improperly. aligned color or black streaks or Remove the toner cartridge and smears appear reinsert. Install a new toner cartridge. 2. A toner cartridge may be defective. Service Manual 4-48 Samsung Electronics...
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18) Curl Turn the stack of paper over in the 1. If the printed paper is paper tray. Also try rotating the curled or paper does not feed into paper 180° in the tray. the printer Service Manual 4-49 Samsung Electronics...
NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/2003/XP User's Guide that came with your PC for further information on Windows error messages. Service Manual 4-50 Samsung Electronics...
Print as Image when you print from document from Acrobat Reader. Acrobat Reader. The document has printed, but the print job has not Update your Mac OS to OS 10.3.3 or higher. disappeared from the spooler in Mac OS 10.3.2. Service Manual 4-51 Samsung Electronics...
"No Choice" value. editing the printer You have to choose an option that does not conflict settings. before being able to submit the changes. Continue.. Service Manual 4-52 Samsung Electronics...
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In that case, you need to make sure Landscape mode, but it prints that you leave the LLPR option set to its default rotated and cropped. Portrait setting, to avoid unwanted rotations of the page that would result in cropped output. Continue.. Service Manual 4-53 Samsung Electronics...
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Some documents come out latest version of CUPS (at least 1.1.14). Some RPM as white pages when printing. packages for the most popular distributions are provided as a convenience with this Linux Printing Package. Continue.. Service Manual 4-54 Samsung Electronics...
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Postscript uses CIE color space for Color Matching Some color images come out all black. System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. Service Manual 4-55 Samsung Electronics...
Deformed Doctor-blade or cleaningblade. 2. Scratched surface Replace the transfer roller if occurred as No. 3. of the discharge roller in the developer. 3. Partly depression or deformation on the surface of the transfer roller. Service Manual 4-56 Samsung Electronics...
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4. If the fuser is that corresponds to the position of the voids. defective, voids occur Remove if found. periodically at the top of 2. If the problems are not solved, replace the a black image. developer cartridge. Service Manual 4-57 Samsung Electronics...
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Clean up the contaminated area by the toner. high voltage terminal in the HVPS and the one in the set. Replace the HVPS if the problems are not 4. Abnormal output from the HVPS. solved by the above four directions. Service Manual 4-58 Samsung Electronics...
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HVPS. contacts between power supply in the 2. Replace the HVPS if not solved by the above side of the Developer and charge direction 1 and 2. terminal of HVPS. Service Manual 4-59 Samsung Electronics...
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4. Is the movement Clean the bushing part of the transfer roller. (Up and Down) of the transfer roller smooth? If the problem is still not solved, replace the 5. Is the HVPS normal? developer. Service Manual 4-60 Samsung Electronics...
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(Isopropyl Alcohol) or water. roller-pickup for foreign matter. 4. If the paper feeds into the printer rand Replace the Main B'D and/or Sensor. Jam 0 occurs, perform EDC to check feed-sensor of the engine board. Service Manual 4-61 Samsung Electronics...
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2. If the recording paper is stuck in the discharge Reassemble the Actuator-Feed and Spring- roller and the fuser just after passing Actuator if the returning is bad. through the Actuator-Feed, Feed Actuator may be defective. Service Manual 4-62 Samsung Electronics...
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(the solenoid does not work properly) 2. Pad-Friction is Clean the pad friction with soft clothe contaminated with foreign matter.(oil...) dampened with IPA(Isopropyl Alcohol). Use the smooth paper. 3. The face of paper is blended. Service Manual 4-63 Samsung Electronics...
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Fuser Erasing Lamp 10) Paper Empty • Description 1. Bending or deformation Replace the defective actuator. of the actuator of the paper sensor. 2. The function of the engine Replace the engine board. board is defective Perform Service Manual 4-64 Samsung Electronics...
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1. Check the motor harness, replace it, if 1. Motor harness or sub defective. PCB may be defective. 2. Check 24V in the SMPS 3. Check Front Cover or Jam cover are opened. 4. Replace the Main PBA, if necessary. Service Manual 4-65 Samsung Electronics...
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LED of Panel does not appear after normal warmingup. 14) Vertical Line Getting Curved • Description 1. If the supply of +24v is 1. Replace LSU. unstable in the Main Control board 2. Replace the Main Control board. linking with LSU Service Manual 4-66 Samsung Electronics...
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1. Foreign matter stuck Cleaning foreign matter in LSU mirror onto the window of internal lenses of LSU mirror 2. Main Controller LSU Part defect Replace Main Controller Replace Micro Switch Harness 3. Micro Switch Harness Service Manual 4-67 Samsung Electronics...
Exploded Views & Parts List 5.1 Main Service Manual Samsung Electronics...
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Exploded Views & Parts List Main Parts List SA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE Drawer# SEC_Code Description QT'y Service Remark 5.1-0 CLP-350N COLOR LBP 20 B / COLOR 5 PPM 5.1-1 JC97-02994A MEA UNIT-FRAME 5.1-2 JC97-03002A MEA UNIT-COVER 5.1-3...
Exploded Views & Parts List 5.2 Cover Unit Service Manual Samsung Electronics...
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MEA-UNIT COVER RIGHT 5.2-3-1 JC63-01477A COVER-SIDE R 5.2-3-2 JC63-01489A COVER-DUMMY SIDE 5.2-3-3 JC67-00160A CAP-NETWORK 5.2-3-4 JC72-01410A SPONGE-COVER_SIDE R 5.2-4 JC97-03009A MEA-UNIT COVER LEFT 5.2-4-1 JC63-01476A COVER-SIDE L 5.2-4-2 JC72-01409A SPONGE-COVER-SIDE L 5.2-5 JC97-02993A MEA UNIT-COVER REAR Service Manual Samsung Electronics...
Exploded Views & Parts List 5.6 LSU Cover Service Manual 5-16 Samsung Electronics...
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SA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE Drawer# SEC_Code Description QT'y Service Remark 5.6-0 JC97-02656A MEA UNIT-COVER LSU 5.6-1 JC67-00168A BRUSH-LSU 5.6-2 JC64-00267A SHUTTER-LSU 5.6-3 JC63-00839A COVER-M-LSU 5.6-4 6107-001295 SPRING-CS 5.6-5 JC63-01093A SHEET-LSU FRONT 5.6-6 JC62-00338A SEAL-COVER LSU Service Manual 5-17 Samsung Electronics...
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Main Drive Parts List SA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE Drawer# SEC_Code Description QT'y Service Remark 5.8-48 JC66-01097A LINK-M-PUSH BLACK CAP 5.8-49 JC61-00699A BUSH-D6/L4 5.8-50 6502-001093 CABLE CLAMP 5.8-52 JF68-10532B LABEL(P)-BAR CODE Service Manual 5-23 Samsung Electronics...
Exploded Views & Parts List 5.10 Cartridge-Drum Service Manual 5-27 Samsung Electronics...
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MEA UNIT-W_TONER_TANK 5.10-5 JC97-02615D MEA UNIT-DEV C 5.10-6 JC97-02614D MEA UNIT-DEV M 5.10-7 JC97-02613D MEA UNIT-DEV Y 5.10-8 JC97-02616D MEA UNIT-DEV K 5.10-9 JC97-03076A MEA UNIT-OPC SET 5.10-10 6107-001292 SPRING-CS 5.10-11 6003-000282 SCREW-TAPTITE 5.10-12 6006-001078 SCREW-TAPTITE Service Manual 5-28 Samsung Electronics...
• Brush • Tweezers Standard : For general home use, small type. • Cotton Swab Standard : For general home use, for medical service. • Software (Driver) installation CD ROM Install Driver CD Network S/W CD Service Manual Samsung Electronics...
Enhanced Capability Port Inter Process CommunicationEPP Enhanced parallel Port Engine Control Unit Images Per Minute EEPROM Electronically Erasable Programmable Read Only Memory Image Transfer Belt Electro Magnetic Interference local area network Electro photographic Laser Beam Printer Service Manual Samsung Electronics...
• Provide the proper environment : - A firm, level surface - Away from the direct airflow of air conditioners, heaters, or ventilators - Free of extreme fluctuations of temperature, sunlight, or humidity - Clean, dry, and free of dust Service Manual Samsung Electronics...
Reference Information 7.4 A4 ISO 19752 Standard Pattern This test page is reproduced at 70% of the normal A4 size Service Manual Samsung Electronics...
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GSPN (Global Service Partner Network) North America : service.samsungportal.com Latin America : latin.samsungportal.com CIS : cis.samsungportal.com Europe : europe.samsungportal.com Samsung Electronics Co.,Ltd. Sep. 2007 China : china.samsungportal.com Printed in Korea. Asia : asia.samsungportal.com CODE : 0350-C0XAA VERSION NO. : 1.00...