Maintenance; Service; Troubleshooting - Bosch NETP066SUC Use And Care Manual

Type of Soil Possible Solution
Metal marks: Iridescent stain
Hard water spots:
Hot cooking liquids dripped on surface
Surface scratches:
Small scratches are common and do not affect cooking.
They become smoother and less noticeable with daily use
of the glass ceramic cooktop cleaner.
Pans with aluminum, copper or stainless steel bases may
leave marks. Treat immediately after surface has cooled
with glass ceramic cooktop cleaner. If this does not
remove the marks, try a mild abrasive (Bon Ami@, Soft
Scrub@ without bleach) with a damp paper towel. Rinse
and reapply glass ceramic cooktop cleaner. Failure to
remove metal marks before the next heating makes
removal very difficult.
Minerals in some water can be transferred onto the sur-
face and cause stains. Use undiluted white vinegar, rinse
and dry. Recondition with glass ceramic cooktop cleaner.
Remove boilovers and stains before using the cooktop
again.
Apply glass ceramic cooktop cleaner before using to
remove sand-like grains and grit such as salt and sea-
soning. Scratches can be reduced by using pans with
bases that are smooth, clean, and dry before use. Use
recommended glass ceramic cooktop cleaner daily.
NOTICE: Diamond rings may scratch the surface.
Maintenance
This appliance requires no maintenance other than daily
cleaning. For best results, apply cooktop cleaning cream
daily.
Service
Troubleshooting
If you encounter a problem, it often will merely be
something minor. Before you call customer service,
consider the suggestions and instructions below:
• , CAUTION
Repairs should only be done by a trained servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Fault Possible cause
Cooktop is not working The electric power supply has been
interrupted.
Measure
Use other electrical appliances to check if there has
been a power outage. Check to see if there is a prob-
lem with the circuit breaker for the electrical installa-
tion.
The appliance has not been cor- Make sure that the appliance has been connected cor-
rectly connected following the con- rectly.
nection diagram.
Electronic system malfunction. Contact the Technical Assistance Service.
E is flashing on the ele- The touch control zone is wet, very Clean the touch control zone, or remove the object.
ment display dirty, food has boiled over, or an Lightly touch the corresponding touch key. The flash-
object is lying on top of the touch ing should stop.
control zone.
E flashes on all ele- The main switch has been activated Press the power key again. Reset the cooktop.
ment displays. An continuously for more than 5 sec-
accoustic signal onds.
sounds
The cooktop turns off The main switch has been touched Press the main switch again. Reset the cooktop.
by itself unintentionally.
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