The handset at a glance The handset at a glance Handset keys 1 Display in idle status (example) £ 2 Charge status of the batteries Page £ 3 Display keys ( Page £ 4 Message key ( Page Access to calls and message lists; Flashes: new message, new call or new firmware or new provider profile available...
Overview of display icons Overview of display icons = e V U Charge status of the batteries (flat to full) = (flashes) Batteries almost empty e V U (flashes) Charging Ð i Ñ Ò Signal strength icon Reception signal strength between the base station and the handset (high to low) | (flashes) No reception signal between the base station and the handset...
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Contents Setting the base station via the handset ....95 Protecting against unauthorised access ......95 Restoring the base station to the factory settings .
Safety precautions Safety precautions Warning Read the safety precautions and the user guide before use. Explain their content and the potential hazards associated with using the telephone to your children. Only use the mains adapter supplied, as indicated on the underside of the base station or charging cradle.
£ Page 98). £ You can reduce the transmission power by activating Page 79). Eco mode Your Gigaset A580 IP has a protected operating system that offers increased security against viruses from the Internet. Have fun using your new phone!
You can find a list of recommended routers on the Internet at: www.gigaset.com/customercare From here, go to the FAQ page and select "Gigaset A580 IP". Search for "Router", for example. Access the services of a VoIP provider. You can open up to six accounts with different VoIP providers.
First steps First steps Checking the pack contents one Gigaset A580 IP base station §§1§§ one mains adapter for connecting the base station to the mains power supply §§2§§ one phone cord for connecting the base station to the fixed line network §§3§§...
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Internet at www.gigaset.com. Select "Gigaset A580 IP" in the product field to open the relevant product page where you will find a link to the user guide. For information on how to find out the current firmware version of your base station,...
¤ If you need to open the battery cover, for instance to replace the batteries, place your fingertip in the cavity on the casing and pull the battery cover upwards. *Gigaset Communications GmbH is a licensee of the Siemens trademark...
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First steps Connecting the charging cradle The charging cradle is designed to be operated in enclosed, dry areas at tem- peratures ranging from +5°C to +45°C. ¤ Connect the flat plug from the power supply 1. ¤ Plug the mains adapter into the plug socket 2.
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First steps Initial charging and discharging of the batteries ¤ Place the handset in the charging cradle and wait until the batteries are fully charged (approx. 10 hours). Battery charging is indicated in the top right of the display 10 h by the flashing battery icon e.
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First steps ¤ Press the control key down repeatedly ..until the menu item Settings appears. Settings Ç ¤ Press the key below on the §OK§ display screen to confirm your selection. menu item appears on Date/Time the display. Date/Time Ç...
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First steps Ç ¤ Press the key below on the display §OK§ screen to confirm your selection. ¤ Enter the hours and minutes as Enter Time: four digit numbers via the keypad, e.g. Q M
5 for 07:15 am. Ç...
First steps Installing the base station The base station is designed for use in closed, dry rooms with a temperature range of +5°C to +45°C. ¤ Set up the base station at a central location on a flat, non-slip surface in your house or apartment.
First steps Connecting the base station In order to be able to make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line network and the £ Internet Figure §§4§§...
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First steps 1. Connecting the phone cord and power lead to the base station Insert the phone cord into the lower connection socket at the rear of the §§1§§ base station. Insert the power lead of the mains adapter into the upper connection socket §§2§§...
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First steps Warning Keep the mains adapter plugged in at all times for operation, as the phone does not work without a mains connection. Only use the mains adapter and phone cord supplied. Pin connections on £ telephone cables can vary (pin connections, Page 169).
First steps Making settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard. Precondition: You have registered with such a VoIP provider (e.g.
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First steps As soon as the handset battery is sufficiently charged, the message key f on the handset will flash (approx. 20 minutes after you have put the handset in the charging cradle). ¤ Press the message key f. Start VoIP You will see the following display.
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First steps Please note You can also call up the connection assistant at any time via the menu £ Page 99). The connection assistant will also start automatically if you try to establish a connection via the Internet before you have made the necessary settings. Precondition: You have not activated the fixed line network connection as £...
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First steps Downloading VoIP provider data Select VoIP provider? ¤ Press the key below on the display §Yes§ screen. The connection assistant establishes a connection with the Gigaset configura- tion server on the Internet. Various profiles with general access data for differ- ent VoIP providers can be downloaded here.
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First steps A list of VoIP providers whose data you can Select download is loaded. provider The first VoIP provider in the list appears in the display. ¤ Press up or down on the control key q Provider 1 repeatedly ... Ç...
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First steps Please note ..when entering access data, it is case sensitive. To switch between upper and lower case and digits, press the (several times if necessary). You can see briefly in the display whether upper case, lower case or digits is selected. Characters entered incorrectly can be deleted using the left display key below .
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First steps Completing the VoIP settings After the entries have been completed, the handset reverts to idle status. If all the settings are correct and if the phone can establish a connection to the VoIP server, the internal name of the handset will be displayed: (example) Ð...
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First steps No connection to the Internet/VoIP server If one of the following messages is displayed instead of the internal name after the connection assistant is closed, errors have occurred: Server not accessible SIP registration failed Below you will find possible causes and measures you can take. Server not accessible The phone has no connection to the Internet.
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First steps Please note If port forwarding is activated on your router for the ports that have been reg- £ istered as the SIP port and the RTP port ( Page 142), it is advisable to deac- tivate DHCP and assign the phone a static IP address (otherwise you may not be able to hear the other party during VoIP calls): Assign an IP address via the handset menu: £...
First steps How to proceed Now you have successfully started your Gigaset, you will probably want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects. If you are unfamiliar with menu-driven devices such as other Gigaset tele- phones you should first read the section entitled "Operating the handset"...
Operating the handset Operating the handset Control key In the following description, the side of the control key you need to press for each operation is indicated accordingly, e.g. t for "press up on the control key". The control key has a number of different functions: With the handset in idle status (without a screensaver) Press briefly to open the handset directory.
Operating the handset Keys on the keypad c / Q / * etc. Press the matching key on the handset. Enter digits or letters. Correcting incorrect entries You can correct incorrect characters in the text by navigating to the incorrect entry using the control key.
Operating the handset Activating/deactivating the handset With the phone in idle status, press and hold the end call key (confirmation tone) to switch off the handset. Press and hold the end call key again to switch the handset on. Activating/deactivating the keypad lock The keypad lock prevents any inadvertent use of the phone.
Operating the handset Illustration of operating steps in the user guide The operating steps are shown in abbreviated form. Example: ‰ ¢ ¢ ¢ = on) Settings Handset Auto Answer §Menu§ This illustration represents: Þ Menu ¤ Press the display key below §Menu§...
Menu trees Menu trees Phone menu Open the main menu on your phone by clicking on the right display key when the §Menu§ handset is in idle status. There are two ways to select a function: Using number combinations ("shortcut") ¤...
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Menu trees ì Alarm Clock £ 4-1 Activation Page 80 £ 4-2 Wake up time Page 80 þ Voice Mail £ 5-2 Set Key 1 Net AM: Fixed Line Page 77 Net AM: IP1 (dependent on the number of configured VoIP phone numbers and receive numbers on the handset) Net AM: IP6 Settings...
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Menu trees £ 7-3 Handset 7-3-1 Display 7-3-1-1 Screensaver Page 89 £ 7-3-2 Language Page 88 £ 7-3-3 Auto Answer Page 91 £ 7-3-4 Register Handset Page 81 £ 7-3-5 Reset Handset Page 94 £ 7-4 Base 7-4-1 Calls List Type 7-4-1-1 Missed Calls Page 62 7-4-1-2 All Calls...
Making calls with VoIP and the fixed line network Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line net- work) or via the Internet (VoIP). You generally decide which connection type you want to use for a specific call when you dial the number.
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Making calls with VoIP and the fixed line network If you have assigned a number of VoIP numbers to your phone, you can define which VoIP number (VoIP account) is used for external calls from each specific £ handset (handset send number, Page 133).
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Making calls with VoIP and the fixed line network Selecting and dialling a connection via its line suffix You can configure up to six VoIP numbers on your phone in addition to the fixed line network number and the Gigaset.net number. A (line) suffix is assigned to each number (line) of your phone: the fixed line network number has the suffix #0 £...
Making calls with VoIP and the fixed line network Cancelling the dialling operation You can cancel the dialling operation with the end call key a. Dialling emergency numbers – defining dialling plans You can use the Web configurator to block certain numbers or to define which of your numbers (fixed line network, VoIP) should be used to call specific num- £...
Making calls with VoIP and the fixed line network Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d. Please note Only calls to receive numbers assigned to your handset will be signalled £...
Making calls with VoIP and the fixed line network Call display You can use the display to determine whether the call is for your fixed line net- work number or one of your VoIP numbers. Calls to your fixed line number Calls to one of your VoIP numbers Å...
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Making calls with VoIP and the fixed line network – If the caller has not arranged Calling Line Identification: Å Unavailable For Fixed Line Menu VoIP: Displaying the called party's phone number (COLP) Preconditions: Your VoIP provider supports COLP (Connected Line Identification Presenta- tion).
Making calls with VoIP and the fixed line network Handsfree mode In handsfree mode, instead of holding the handset to your ear you can put it down, for example on the table in front of you. This allows others to participate in the call.
Making calls with VoIP and the fixed line network Deactivating your handset's microphone You can deactivate your handset's microphone during an external call (includ- ing during a conference or when toggling). The other party cannot hear you, but you can still hear them. Press the display key to mute the handset.
VoIP telephony via Gigaset.net VoIP telephony via Gigaset.net You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users, without having to set up an account with a VoIP pro- vider or make any further settings. You simply have to connect your phone to the power supply and the Internet connection and, if necessary, enter yourself £...
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VoIP telephony via Gigaset.net Please note directory entry is transferred to a handset when it is regis- Gigaset.net tered with the base station. Provided the handset can send and receive directory entries. Calls to the Gigaset.net directory are always free of charge. You can also open the Gigaset.net directory by dialling 1188#9 (phone number of the Gigaset.net directory) and pressing the talk key If no connection to the Gigaset.net directory can be established, an error mes-...
VoIP telephony via Gigaset.net ¤ Press the key below §OK§ If there is already an entry under this name, you will receive a message to this effect and you will be asked to enter a name again: Please choose another name. If an entry in the Gigaset.net directory is successful, the message Name added to Gigaset.net...
VoIP telephony via Gigaset.net Viewing the subscriber's number Select the subscriber from the hit list. Press the display key. §View§ The display shows the Gigaset.net number and the subscriber's name, whereby the name may appear over a couple of lines. Example: 1234567#9 Sand, Anna Mag...
VoIP telephony via Gigaset.net Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the Gigaset.net directory Delete your entry from the Gigaset.net directory Viewing own entry ¤ You are connected to the Gigaset.net directory: ¢...
Network services Network services Network services are functions made available by your fixed line network or VoIP provider. Anonymous calling – withholding caller ID Phone number identification can be withheld (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when making outgoing calls.
Network services Further network services for fixed line networks The following network services can only be used for making calls via the fixed line network. You will need to request them from your fixed line network pro- vider. ¤ If you require assistance, please contact your network provider. Functions for the next call You can withhold your fixed line network number for the next call (CLIR) pro- vided your network provider supports the feature.
Network services Deactivating call forwarding (call diversion) ¢ ¢ ¢ ¢ Select Services Fixed line For All Calls Call Diversion §Menu§ All Calls / No Answer / When Busy Select and press (‰ = on). §OK§ Select and press §OK§ Press and hold (idle status).
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Network services Please note After a few seconds, the number selected for a consultation call is saved in the redial list. You have the following options: Toggling: ¤ Use q to swap between the participants. ¢ – End call with active participant: End Active Call.
Network services Further network services for VoIP You can use the following network services to make calls via the VoIP connec- tion. Settings for all calls General call forwarding (call diversion) Precondition: The VoIP provider supports call forwarding. ¢ ¢ ¢...
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Network services Activating/deactivating call waiting Precondition: Your phone will permit two parallel VoIP connections (see Allow £ Page 129). 1 VoIP call only, If call waiting is activated, a caller on one of your VoIP connections will hear the ringing tone if you are already on a call using this VoIP connection. This call is announced acoustically and visually on your handset screen.
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Network services If the participant answers, you have the following options: Toggling: ¤ Use q to swap between the participants. ¤ ¢ End call with active participant: End Active Call. §Menu§ Press the end call key a, to end the current call. The participant who was previously waiting will automatically call you back.
Using lists Using lists The options are: Redial list SMS list Calls list Network mailbox Redial list The redial list contains the ten numbers last dialled with the handset (max. 32 numbers). If one of the numbers is in the directory, the corresponding name will be displayed.
Using lists Opening lists with the message key You can use the message key f to open the following list selection: Calls list £ SMS list, Page 71 £ Network mailbox, Page 78 A separate list is displayed for each network mailbox. Precondition: Its number is saved in the base station, it is switched on £...
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Using lists Please note Only calls to the receive numbers assigned to your handset are stored in the £ calls list ( Page 133). If no receive numbers are assigned, all calls will be stored in the calls list for all handsets.
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Using lists Number or name of the caller (the number is always stored in the list with the area code) £ Call date and time (if set, Page Managing entries in the calls list Precondition: You have opened the calls list and selected an entry. Press the display key.
Using directories Using directories The options are: the local handset directory Local handset directory You can save up to 150 entries in your handset's local directory (number dependent on the number of individual entries). You can create a personalised directory for your own individual handset. How- £...
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Using directories Storing a number in the directory ¢ ¢ New Entry §Menu§ Enter the number and press §OK§ Enter the name and press §OK§ Please note £ For information on how to enter IP addresses, Page If you want to dial a number using a certain line connection each time, you £...
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Using directories Managing directory entries ¢ s (Select entry). Editing entries ¢ Edit Entry §Menu§ Edit the number if required, and press §OK§ Edit the name if required, and press §OK§ Using other functions Press the display key. §Menu§ The following functions can be selected with q: Use Number Edit or add to a saved number and then dial with c or save as a new entry;...
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Using directories Transferring the directory to another handset Preconditions: The sending and receiving handsets must both be registered to the same base station. The other handset and the base station can send and receive directory entries. ¢ ¢ ¢ s (Select entry) (Open menu) Send Entry / Send List §Menu§...
SMS (text messages) SMS (text messages) Your device is delivered ready to send SMS messages as soon as the phone is connected to the fixed line network. If you do not specify any settings the SMS messages are sent via the fixed line network. Preconditions: Calling Line Identification is enabled.
SMS (text messages) Writing/sending an SMS ¢ ¢ Write Message §Menu§ £ Write an SMS. For how to enter text, Page 170. ¢ Send Text §Menu§ Select and press §OK§ s / ~ Enter the number with area code (including your local area code) from the directory or key it in manually, and press §OK§...
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SMS (text messages) Reading or deleting individual SMS messages ¤ Opening draft message list. Select SMS. ¢ Read SMS §Menu§ Select and press to read the SMS. Scroll through the SMS §OK§ using q. ¢ Delete Entry §Menu§ Select and press to delete the SMS.
SMS (text messages) Receiving an SMS All SMS messages received are stored in an incoming message list, regardless of the number to which they are addressed. Since an SMS remains in the list even after it has been read, you should regularly delete SMS messages from £...
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SMS (text messages) Reading or deleting individual SMS messages ¤ Open the incoming message list. Select SMS. ¢ Read SMS §Menu§ Select and press to read the SMS. Scroll through the SMS §OK§ using q. After you have read a new SMS, its status turns to "old". ¢...
SMS (text messages) Setting SMS centres Entering/editing an SMS centre number Before applying..and before deleting preset numbers you should find out about the services and special functions offered by your service provider. ¢ ¢ ¢ Settings Service Centres §Menu§ SMS centre # 1 / SMS centre # 2 / SMS centre # 3 / SMS centre # 4 Select the SMS centre and press §OK§...
SMS (text messages) SMS on a PABX You can only receive an SMS when the Calling Line Identification is for- warded to the extension of the PABX (CLIP). The CLIP evaluation of the phone number for the SMS centre takes place in your Gigaset. Depending on your PABX, you may have to add the access code (external line prefix) before the number of the SMS centre.
SMS (text messages) SMS troubleshooting Error codes when sending E0 Calling Line Identification (CLIR) is permanently withheld or has not been enabled. FE Error occurred during SMS transmission. ¢ FD Connection to SMS centre failed, "Self-help with errors". Self-help with errors The following table lists error situations and possible causes and provides notes on troubleshooting.
Using the network mailbox Using the network mailbox Some fixed network providers and VoIP providers offer answering machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line network and for each of your VoIP connections.
Using the network mailbox Configuring the network mailbox for fast access With fast access you can dial a network mailbox directly. Assigning key 1 of the handset, changing assignments The setting for fast access is handset-specific. You can assign a different mail- box to key
on each registered handset.
Using the network mailbox Listening to messages on the network mailbox Under the message key f you will find a list for each network mailbox that fulfils the following requirements: The corresponding connection is allocated to the handset as a receive number.
ECO DECT: Reducing the power consumption and transmission power of the base station ECO DECT: Reducing the power consumption and transmission power of the base station The base station of your phone is an ECO DECT base station, this means that: The base station and the charging cradle use less power because they are equipped with a power-saving mains adaptor.
Setting the alarm clock Setting the alarm clock £ Precondition: The date and time have already been set ( Page 14). Activating/deactivating the alarm clock ¢ Alarm Clock §Menu§ Select and press (‰ = on). Activation §OK§ After you activate the alarm clock, the menu for setting the wake-up time opens automatically.
For how to change the assignments, Page 133. Registering another Gigaset A58H handset on the Gigaset A580 IP Before you can use your handset, you must register it to the base station. You must initiate handset registration on the handset and on the base station.
The handset with the internal number 6 is being used: the handset you wish to register cannot be registered. Registering other handsets on the Gigaset A580 IP You can register other Gigaset handsets and handsets for other devices with GAP functionality as follows.
Using several handsets Locating a handset ("paging") You can locate your handset using the base station. ¤ £ Briefly press the registration/paging key on the base station ( Page All handsets will ring at the same time ("paging"), even if ringers are switched off.
Using several handsets Changing a handset's internal number A handset is automatically assigned the lowest free number when it is regis- tered. In the list of internal participants, the handsets are sorted according to their internal number. You can change the internal number of all registered handsets (1–6). The num- bers 1-6 can only be assigned once each.
Using several handsets Making internal calls Internal calls to other handsets registered on the same base station are free. Calling a specific handset Open the list of registered handsets. Select handset. Press the talk key. Open the list of registered handsets. Enter the internal handset number (1–6).
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Using several handsets The external call is transferred to the other handset. If the internal participant does not respond or is busy: ¢ Back §Menu§ Select and press §OK§ You are reconnected with the external participant. You can also press the end call key a when forwarding a call before the inter- nal participant picks up the call.
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Using several handsets Accepting/rejecting call waiting during an internal call If you receive an external call during an internal call, you will hear the call waiting tone (short tone). With Calling Line Identification, the caller's number will appear in the display. Ending an internal call, accepting an external call ¢...
Handset settings Handset settings Your handset is preconfigured, but you can change the settings to suit your individual requirements. Changing the date and time Please note The address of a time server on the Internet is stored on your telephone. The date and time are taken from this time server provided that the base sta- tion is connected to the Internet and synchronisation with the time server is £...
Handset settings Parts of the menu are not displayed in the language selected..and three or more handsets are registered on your base station. A language that is not one of the standard languages for the base station (= English, French, German, Italian, Spanish, Portuguese and Dutch) is set on at least three handsets.
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Handset settings Info Services Approx. 10 seconds after the handset returns to idle status a digital clock and (if available) text information from the Internet appears on the display (e.g. weather reports, RSS feeds). The text information is displayed below the clock as a scrolling message.
Handset settings Quick access to functions function (open the redial list) is preset on the left display key of your handset. You can change the configuration, i.e. assign a different function to the display key. To start this function, you then simply need to press the button. Changing the assignment of the display key ¤...
Handset settings Changing the handsfree/earpiece volume You can adjust the handsfree volume to one of five settings (1-5, e.g. volume Š ‰ ) and the earpiece volume to one of three (1-3, e.g. volume 2 = Setting the volume during a call The setting applies to the current mode (earpiece or handsfree).
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Handset settings Setting the ringer volume The ringer volume is the same for all types of ring. When the handset is in idle status: Briefly press the control key at the top. Ringer Volume Select and press §OK§ Adjust the volume and press §OK§...
Handset settings Activating/deactivating advisory tones Your handset uses various advisory tones to tell you about different activities and statuses. Key click: every key press is confirmed. Confirmation tone (ascending tone sequence): at the end of an entry/set- ting and when an SMS or a new entry arrives in the calls list Error tone (descending tone sequence): when you make an incorrect entry Menu end tone: when scrolling to the end of a menu You cannot deactivate the confirmation tone for placing the handset in the...
Setting the base station via the handset Setting the base station via the handset The base station settings are carried out using a registered Gigaset A58H handset. Some settings can also be carried out via the base station Web configurator. Look out for the ú...
Setting the base station via the handset Restoring the base station to the factory settings Resetting the base station via the menu Each individual setting is reset, in particular: VoIP settings such as VoIP provider and account data and DTMF settings £...
Setting the base station via the handset Activating/deactivating music on hold ¢ ¢ Settings Base §Menu§ Music on hold Select and press to activate or deactivate the hold music §OK§ (‰ = on). Activating/deactivating repeater mode With a repeater you can increase the range and signal strength of your base sta- tion.
Setting the base station via the handset Updating the base station firmware If necessary, you can update your base station firmware. The firmware update is downloaded directly from the Internet by default. The relevant Web page is preconfigured in your phone. Precondition: The base station is in idle status, i.e.: No calls are being made via the fixed line network or VoIP.
Making VoIP settings on the handset Making VoIP settings on the handset In order to be able to use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Gigaset configuration server and store them on your phone.
Making VoIP settings on the handset Changing settings without the connection assistant You can change your provider's VoIP settings and the VoIP user data via the menu without starting the connection assistant. Downloading your VoIP provider's settings The general settings for various VoIP providers are available to download on the Internet.
Making VoIP settings on the handset Entering/editing VoIP user data You must add your personal data to the VoIP settings. You will receive all nec- essary data from your VoIP provider. ¢ ¢ ¢ ¢ Settings Base Telephony VoIP §Menu§ Enter the system PIN and press §OK§...
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Making VoIP settings on the handset Please note To assign the IP address dynamically, the DHCP server on the router must be activated. Please also read the user guide for your router. Viewing/changing the base station IP address You can only change the IP address if you have deactivated dynamic assign- ment.
Making VoIP settings on the handset Viewing/changing the default gateway to the Internet Enter the IP address for the standard gateway through which the local network is connected to the Internet. This is generally the local (private) IP address for your router (e.g.
Operating the base station on the PABX Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only affect fixed line network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
Operating the base station on the PABX The access code is added automatically when dialling from the calls list and when dialling emergency numbers and SMS centre numbers. When dialling numbers manually and dialling numbers from the directory you must add the access code yourself. Setting pauses Changing the pause after line seizure You can set the length of the pause inserted between pressing the talk key c...
Web configurator – Setting the phone using a PC Web configurator – Setting the phone using a PC The Web configurator is the Web interface for your phone. It allows you to select the settings for your phone's base station via your PC's Web browser. The Web configurator on your phone provides you with the following options: Configure your phone access to the local network (IP address, gateway to the Internet).
Web configurator – Setting the phone using a PC Connect the PC with the telephone's Web configurator Precondition: The settings of any existing firewall installed on your PC allow the PC and phone to communicate with each other. There are two ways of connecting your PC to the base station Web configurator: via the (local) IP address of the base station via Gigaset config Establishing a connection via the IP address:...
Web configurator – Setting the phone using a PC Please note The connection between the PC and the base station's Web configurator is a local connection (LAN connection). The Internet is only accessed to establish the connection. Logging in, setting the Web configurator language Once you have successfully established the connection, the Login Web page...
Web configurator – Setting the phone using a PC De-registering £ In the menu bar ( Page 110) at the top right of every Web page in the Web configurator, you will see the Log Off command. Select Log Off to log off from the Web configurator.
Web configurator – Setting the phone using a PC Menu bar The Web configurator menus are displayed in the form of tab pages, in the menu bar. The following menus are available: The start screen is opened once you have registered with the Web configurator. Home It contains information on the Web configurator functions.
Web configurator – Setting the phone using a PC Working area Depending on the function selected, information or dialogue boxes are displayed in the working area which allow you to make or change your phone settings. Making changes Make settings for entry fields, lists or options. There may be restrictions regarding the possible values for a field, e.g.
Web configurator – Setting the phone using a PC Buttons Buttons are displayed in the bottom section of the working area. Save entries on the phone. Reject changes made on the Web page and reload the settings that are Cancel currently saved in your phone to the Web page.
Web configurator – Setting the phone using a PC Setting phone with Web configurator You can make the following settings using the Web configurator: £ Connect your phone to the local network ( Page 114). Configuration for telephony: – Enter settings for the VoIP provider and configure or activate/deactivate £...
Web configurator – Setting the phone using a PC IP Configuration Assigning the IP address Select the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individ- £...
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Web configurator – Setting the phone using a PC Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.
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Web configurator – Setting the phone using a PC Entering an HTTP proxy server (only when connected to an internal company network) Direct connections between network subscribers and the Internet are often not permitted within internal company or organisation networks (intranet). In such cases, all HTTP calls from the network are "transferred"...
Web configurator – Setting the phone using a PC Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number.
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Web configurator – Setting the phone using a PC The list will show the following: Name / Provider Name of the connection. This will show the name that you have defined for the £ connection ( Page 119, Page 126) or the default name (IP1 for VoIP connections,...
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Web configurator – Setting the phone using a PC Configuring the VoIP connection ¤ ¢ ¢ Open the following Web page: Settings Telephony Connections. ¤ Select the Edit button next to the VoIP connection that you want to configure or the configuration you wish to change. This will open a Web page where you can make the settings that your phone needs to access your provider's VoIP server.
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Web configurator – Setting the phone using a PC Area: Auto Configuration The entire configuration process or a large part of the configuration for a VoIP connection is automated for many VoIP providers. You can download the nec- essary VoIP access data to your phone from the Internet. You have the following options: Fully automated configuration Preconditions:...
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Web configurator – Setting the phone using a PC Automatic configuration of general VoIP provider data Precondition: You have received your account details from your VoIP pro- vider (e.g. Authentication Name, Authentication password). Profile files of the most important VoIP providers are available to download on the Gigaset configuration server.
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Web configurator – Setting the phone using a PC Area: Personal Provider Data Enter the configuration data that is required to access your VoIP provider's SIP service. This data can be obtained from your VoIP provider. The field names in this area (Authentication Name etc.) listed in the following are standard names and may change.
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Web configurator – Setting the phone using a PC Area: General Provider Data If you have downloaded the general settings for the VoIP provider from the £ Gigaset configuration server ( Page 120), then the fields in this area will be preset with the data from the download.
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Web configurator – Setting the phone using a PC Area: Network Please note If you have downloaded the general settings for your VoIP provider from the £ Gigaset configuration server ( Page 121), then some fields in this area will be preset with the data from the download (e.g.
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Web configurator – Setting the phone using a PC STUN refresh time Enter the time intervals at which the phone should repeat the registration with the STUN server. The repeat is required so that the entry of the phone in the tables of the STUN server is retained.
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Web configurator – Setting the phone using a PC Saving settings on the phone ¤ Select to save the changes. £ list will be shown after saving ( Figure 2 Page 117). Connections If you want to discard the changes: ¤...
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Web configurator – Setting the phone using a PC Configuring the Gigaset.net connection Your phone is assigned a Gigaset.net phone number by default. As soon as you have connected your phone to the Internet, you can make calls using the Gigaset.net and receive calls from other Gigaset.net subscribers, provided that your Gigaset.net connection has been activated.
Web configurator – Setting the phone using a PC Optimising voice quality for VoIP connections You can make general and connection-specific settings to improve the voice quality for VoIP telephony. ¤ ¢ ¢ Open the following Web page: Settings Telephony Audio.
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Web configurator – Setting the phone using a PC Area: Settings for Bandwidth The settings in this area influence all VoIP connections (VoIP phone numbers). Allow 1 VoIP call only You can usually make two VoIP calls at the same time on your phone. If, how- ever, your DSL connection has a narrow bandwidth, there may be problems if two VoIP calls are made at the same time.
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Web configurator – Setting the phone using a PC High Voice/earpiece volume is too low. Activate this option to increase the vol- ume by 6 dB. Voice codecs Precondition: The option is activated for the Own Codec preference Voice Quality in the area.
Please note that voice delays can occur depending on the codec used and the network capacity utilisation. Voice quality and infrastructure With your Gigaset A580 IP, you have the opportunity to make calls with good voice quality via VoIP. However, your phone's performance with VoIP – and therefore the voice quality –...
Web configurator – Setting the phone using a PC Setting the telephone's default line The default telephone connection defines which line type (VoIP or fixed line network) will be used to dial numbers when you briefly press the c talk key. The default line is applied to all registered handsets.
Web configurator – Setting the phone using a PC Assigning send and receive numbers to handsets You can assign up to eight phone numbers to your phone: your fixed line net- work number, your Gigaset.net number and up to six VoIP numbers. You can assign as many of these numbers as you like to each handset as receive numbers.
Web configurator – Setting the phone using a PC Please note If a VoIP phone number that has been assigned to a handset as a send number is deleted, the handset will automatically be assigned the first configured VoIP phone number. Calls made to a number that is not assigned to a handset as a receive number will not be signalled on any handset.
Web configurator – Setting the phone using a PC Entering your own area code, activating/deactivating an automatic area code for VoIP On the base station, save the complete code (with international code) for the area in which you are using the phone. For VoIP calls you must generally always dial the area code –...
Web configurator – Setting the phone using a PC Defining dialling plans – cost control You can define dialling plans to reduce costs: You can define the line (one of your VoIP accounts, the fixed line network) through which calls to specific numbers should be made and paid for. If you enter just a few digits (e.g.
Web configurator – Setting the phone using a PC Defining dialling plans ¤ ¢ ¢ Open the following Web page: Settings Telephony Dialling Plans. Area Dialling Plans Specify dialling plans for your phone. Specify the following: Phone Number Enter the number or the first digits of the phone number (e.g. an area code) to which the dialling plan should apply (max.
Web configurator – Setting the phone using a PC Example You want to block your phone for all 09 numbers. Dialling plan: Phone Number = 0190 Connection Type Block All calls to the mobile phone network should be made via your VoIP connec- tion with provider B.
Web configurator – Setting the phone using a PC Activating/deactivating network mailbox, entering numbers Many fixed network providers and VoIP providers offer answering machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number).
Web configurator – Setting the phone using a PC Setting DTMF signalling for VoIP DTMF signalling, for example, is required to check and control some network mailboxes via digit codes. To send DTMF signals via VoIP you must first define how key codes should be converted into and sent as DTMF signals: as audible information via the speech channel or as a "SIP Info"...
Web configurator – Setting the phone using a PC Configuring call transfer via VoIP If you are toggling calls via VoIP connections, you can connect the two external callers (provider-dependent). You can configure settings for this type of call transfer. ¤...
Web configurator – Setting the phone using a PC Defining local communication ports for VoIP Specify which local communication ports (port numbers) the telephone is to use for VoIP telephony. The ports must not be used by any other subscriber in the LAN.
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Web configurator – Setting the phone using a PC Specify a range of port numbers that are to be used as RTP ports. This range RTP port must be used in the LAN (router) for the phone. Enter the lowest port number in the left-hand field and the highest number in the right-hand field (numbers between 1024 and 55000).
Web configurator – Setting the phone using a PC Messaging Your Gigaset A580 IP base station has messaging functions that can be used via a handset with messaging capability, e.g. a Gigaset S67H, S68H, SL37H or C47H handset, which you can register to your base station.
Web configurator – Setting the phone using a PC ¤ ¢ ¢ Open the following Web page: Settings Messaging Messenger. ¤ In the field, select whether you wish to use the Messenger Account Gigaset.net Jabber server or another provider's messenger server (Other). The access data for Gigaset.net is already stored in the base station.
Web configurator – Setting the phone using a PC Please note Do not select the option "Create new account". Your Gigaset.net Jabber account has already been created in Gigaset.net. The option "SSL connection" must be deactivated in the Jabber client. ¤...
Web configurator – Setting the phone using a PC Configuring info services/activating idle display You can configure your registered Gigaset C47H handsets to display custom- ised text information (e.g. weather reports, RSS feeds) in the idle display. To do £ this you must set the Info Services screensaver on the handset (...
Web configurator – Setting the phone using a PC Changing internal handset numbers and names Each handset is automatically assigned an internal number (1 to 6) and an internal name ("INT 1", "INT 2" etc.) when it registers with the base station £...
Web configurator – Setting the phone using a PC Loading and deleting handset directories to/from the PC The Web configurator has the following options for editing the directories of the registered handsets. Store the handset directories on a PC. Entries are stored in vCard format in a vcf file on the PC.
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Web configurator – Setting the phone using a PC Loading the directory file from the PC to the handset ¤ In the Transfer directory to handset area, specify the vcf file you want to load on to the handset (complete path name), or select Browse...
§§6§§ Date (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a §§7§§ "T" (example: 2008-01-12T11:00). Identification as VIP (X-SIEMENS-VIP:1) §§8§§ Other information that a vCard may contain is not entered into the handset directory. Example for an entry in vCard format: BEGIN:VCARD VERSION:2.1...
Web configurator – Setting the phone using a PC Starting a firmware update If necessary, you can load updates of the base station firmware onto your phone. The server on which Gigaset Communications makes new firmware versions available for your base station is set by default. The URL of this Internet server is displayed in the field.
Web configurator – Setting the phone using a PC Firmware update from local firmware file In exceptional circumstances you may receive, for example, a firmware file from Service that you can upload from the local PC to your telephone (e.g. because the firmware update via the Internet did not work). Precondition: A Web server is running on the local PC (e.g.
Web configurator – Setting the phone using a PC Copying the date/time from time server The date and time are shown in the idle display of registered handsets. They are important, for example, for stating the correct time in the calls list and for the "alarm clock"...
Web configurator – Setting the phone using a PC Date and time settings are transferred to every handset after synchronisation. Please note The default time server "europe.pool.ntp.org" will remain stored in the base station even if you overwrite it. If you delete your time server from the Time Server field and synchronisation is still activated, the base station will con-...
Service (Customer Care) Service (Customer Care) We offer you support that is fast and tailored to your specific needs! Our Online Support on the Internet can be reached any time from anywhere. www.gigaset.com/customercare It provides you with 24/7 support for all our products. It also provides a list of FAQs and answers plus user guides and current software updates (if available for the product) for you to download.
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Service (Customer Care) "Base" is flashing in the display. 1. The handset is out of range of the base station or the base station's range has decreased because Eco mode is active. ¥ Move the handset closer to the base station. ¥...
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Service (Customer Care) You have made a call via VoIP but cannot hear the other caller. Your phone is connected to a router with NAT/firewall. ¥ £ £ Your STUN server ( Page 124) or outbound proxy ( Page 125) settings are incomplete or incorrect.
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Service (Customer Care) You cannot be reached for calls from the Internet. ¥ There is no entry for your phone in your router's routing table. Check the settings for £ NAT refresh time Page 125). ¥ Your phone is not registered with the VoIP provider. ¥...
Service (Customer Care) VoIP status codes If you have problems with your VoIP connections, activate the func- Status on HS £ tion ( Page 103, Page 151). You will then receive a VoIP status code that will help you analyse the problem. Give the code to the Service department for the analysis of the problem.
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Service (Customer Care) Status Meaning code 0x410 The requested service is not available from the VoIP provider. 0x413 Message is too long. 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423...
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Service (Customer Care) Status Meaning code 0x503 The query cannot be processed by the receiving device or the proxy at present because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this.
Service (Customer Care) Checking service information You may need the service information of your phone (base station and hand- set) for Customer Services. Base station service information Precondition: You are conducting an external call. The connection has been established for at least 8 seconds. ¢...
Service (Customer Care) Authorisation This device is intended for analogue phone lines in the UK. Voice over IP telephony is possible via the LAN interface if an additonal modem has been connected. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essen- tial requirements and other relevant regulations laid down in Directive 1999/5/ A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address:...
This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the United Kingdom the Guarantee is issued by: Gigaset Communications UK Limited, Faraday House, Sir William Siemens Square, Frimley, Camberley, Surrey, GU16 8QD. Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee.
Environment Environment Our environmental mission statement Gigaset Communications GmbH assumes social responsibility and is actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustain- able life resources for humanity.
Appendix Appendix Care Wipe the base station, charging cradle and handset with a damp cloth (do not use solvent) or an antistatic cloth. Never use a dry cloth. This can cause static. Contact with liquid If the handset has come into contact with liquid: ¤...
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Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the bat- teries and the way they are used. (All times are maximum possible times). Capacity (mAh) approx. 1000 Standby time (hours) Talktime (hours) Operating time for 1.5 hrs of calls per day (hours) 80 Charging time, base station (hours)
Appendix General specifications Interfaces Fixed line network, Ethernet No. of channels 60 duplex channels Radio frequency range 1880-1900 MHz Duplex method Time multiplex, 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Language code 32 kbit/s Transmission power 10 mW, average power per channel Range...
Appendix Writing and editing text The following rules apply when writing text: Use t s to move the cursor to the right or left. Characters are inserted to the left of the cursor. The first letter of the name of directory entries is automatically capitalised, followed by lower case letters.
Appendix Gigaset A580 IP – free software Your Gigaset A580 IP's firmware includes free software that is licensed under the GNU Lesser General Public License. This free software was developed by a third party and is protected by copyright. You will find the licence text in its original English version on the pages that follow.
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Appendix GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
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Appendix We call this license the "Lesser" General Public License because it does less to protect the user's freedom than the ordinary General Public License. It also provides other free soft- ware developers less of an advantage over competing non-free programs. These disad- vantages are the reason we use the ordinary General Public License for many libraries.
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Appendix 2. You may modify your copy or copies of the Library or any portion of it, thus forming a work based on the Library, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) The modified work must itself be a software library.
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Appendix However, linking a "work that uses the Library" with the Library creates an executable that is a derivative of the Library (because it contains portions of the Library), rather than a "work that uses the library". The executable is therefore covered by this License. Section 6 states terms for distribution of such executables.
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Appendix It may happen that this requirement contradicts the license restrictions of other proprie- tary libraries that do not normally accompany the operating system. Such a contradiction means you cannot use both them and the Library together in an executable that you dis- tribute.
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Appendix 12. If the distribution and/or use of the Library is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Library under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded.
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Appendix How to Apply These Terms to Your New Libraries If you develop a new library, and you want it to be of the greatest possible use to the public, we recommend making it free software that everyone can redistribute and change.
Accessories Accessories Gigaset handsets Upgrade your Gigaset to a cordless PABX: Gigaset A58H handset Illuminated graphic display Illuminated keypad Handsfree function Polyphonic ringer melodies Directory for around 150 entries SMS (precondition: CLIP must be enabled) www.gigaset.com/gigaseta58h Gigaset C38H handset Illuminated graphic colour display (65k colours) Illuminated keypad Handsfree function Polyphonic ringer melodies...
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Accessories Gigaset C47H handset Illuminated graphic colour display (65k colours) Illuminated keypad Handsfree function Polyphonic ringer melodies Directory for around 150 entries SMS (precondition: CLIP must be enabled) Headset socket Room monitor www.gigaset.com/gigasetc47h Gigaset S67H or S68H handset HDSP ready Illuminated graphic colour display (65k colours) Illuminated keypad Handsfree function...
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Accessories Gigaset SL37H handset HDSP ready Illuminated graphic colour display (65k colours) Illuminated keypad Handsfree function Polyphonic ringer melodies Directory for around 250 entries Picture CLIP SMS (precondition: CLIP must be enabled) PC interface e.g. for managing directory entries, ringers and screensavers Headset socket Bluetooth Room monitor...
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Accessories Gigaset HC450 – door intercom for cordless phones Use the intercom from your cordless phone – no need for a fixed home phone Intuitive user functions using the display keys (open door, switch on entry light) Simple to configure using the handset menu Forward to outside phone numbers (intercom feature) Simple to install and register with the Gigaset system Replaces existing call key –...
Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
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Glossary Call Forwarding (Call Diversion) £ Call forwarding (Call Diversion). Call waiting = CW. VoIP provider feature. A beep during a call indicates that another caller is wait- ing. You can accept or reject the second call. You can activate/deactivate the feature.
Glossary Consultation call You are on a call. With a consultation call, you interrupt the conversation briefly to establish a second connection to another participant. If you terminate the connection to this participant immediately, then this was a consultation call. If you switch between the first and second participant, it is called Toggling.
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Glossary Digital Subscriber Line Data transfer technology that allows Internet access with, for e.g. 1.5 Mbps over a conventional telephone line. Preconditions: DSL modem and the appro- priate service offered by the Internet provider. DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber connec- tors converge.
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Glossary Billing system for an Internet connection. The Internet provider charges a set Flat rate monthly fee. There are no additional charges for the duration of the connection or number of connections. Fragmentation Data packets that are too big are split into smaller packets (fragments) before they are transferred.
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Glossary Global System for Mobile Communication Originally, European standard for mobile networks. GSM can now be described as a worldwide standard. In the USA and Japan national standards are now more frequently supported than in the past. Headset Combination of microphone and headphone. A headset enables easy hands- free operation for telephone calls.
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Glossary A unique address for a network component within a network based on the TCP/ IP address IP protocols (e.g. LAN, Internet). On the Internet, domain names are usually assigned instead of IP addresses. assigns the corresponding IP address to the domain name.
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Glossary Maximum Receive Unit Defines the maximum user data volume within a data packet. Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the net- work at a time. Music on hold Music on hold Music that is played while you are on a Consultation call or for Toggling.
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Glossary Paging (handset search) A base station function to locate registered handsets. The base station estab- lishes a connection to every registered handset. The handsets start to ring. Pag- ing is activated by briefly pressing the button on the base station and is deacti- vated by briefly pressing the same button again.
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Glossary Quality of Service (QoS) Describes the Quality of Service in communication networks. Differentiations are made between various Quality of Service classes. QoS influences the flow of data packets on the Internet, e.g. by prioritising data packets, reserving bandwidth and data packet optimisation. In VoIP networks, QoS influences the voice quality.
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Glossary Ringback when the number is busy = CCBS (Completion of Calls to Busy Subscriber). If a caller hears the busy tone, he or she can activate the ringback function. As soon as the connection is free the caller is rung back. As soon as the caller lifts the receiver the connection is made automatically.
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Glossary Transmission Control Protocol Transport protocol. Session-based transmission protocol: it sets up, monitors and terminates a connection between sender and recipient for transporting data. Transport Layer Security Protocol for encrypting data transmissions on the Internet. TLS is a superordi- nated Transport protocol.
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Glossary £ Voice codec Codec. VoIP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone net- work but over the Internet (or other IP networks). VoIP provider A VoIP, SIP or Gateway provider is an Internet service provider that provides a Gateway for Internet telephony.
Index Index Automatic version check ..Available codecs ....Base station Access code (PABX) ... . . activating/deactivating eco mode Access protection .
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Index Call acceptance Charge status of the batteries ..automatic Charging cradle ....Call display connecting .
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Index Consultation call Digital Subscriber Line ......ending Digital Subscriber Line ..... . external (fixed line network) Access Multiplexer .