Outgoing Message (Ogm); Disa Intercept Routing—Busy - Panasonic KX-TDA50 Feature Manual

Outgoing Message (OGM)

When a call arrives on a DISA line, a prerecorded DISA message will greet and guide the caller.
Any extension assigned as the manager can record outgoing messages (OGMs). (® 12.1.2 OGM (Outgoing
Message))
[Programming Example]
Outgoing
Floating
Message
Extn. No.
(OGM) No.
01 501
02 502
:
® 7.4 [5-3-2] Voice Message—DISA Message—
*1
® [730] Outgoing Message (OGM) Floating Extension Number
® 7.4 [5-3-2] Voice Message—DISA Message—
*2
® 7.4 [5-3-2] Voice Message—DISA Message—
*3
DISA Security Mode and Available Features
If the DISA AA service is not employed, the caller may access the PBX features by entering the feature
numbers. To prevent others from accessing the PBX features, it is possible to assign DISA security.
® 7.3 [5-3-1] Voice Message—DISA System—
® [732] DISA Security Mode
The features available depend on the preprogrammed DISA security mode as follows:
Security Mode
All Security
CO Line Security
No Security
ü: Available
*1 If CO line call is available, Account Code Entry (® 1.1.2 Account Code Entry) is also available.
Note
DISA AA service and Operator Call (® 12.1.5 Operator Features) are available for any security mode.
Security Mode Override by Verification Code Entry
If the caller performs Verification Code Entry (® 19.1.1 Verification Code Entry) while hearing a DISA
message, the security mode can be temporarily changed to No Security mode.
Entry method:
Verification Code Entry feature number +
After changing mode, the new mode remains in force for the duration of the call.
DISA Intercept Routing—Busy
If the first destination called by the outside party is busy, the call is redirected as follows:
a.
The call is redirected to the Intercept Routing—Busy destination assigned to the first destination.
b.
If an Intercept Routing—Busy destination is not assigned to the first destination and a prerecorded DISA
Busy Message is assigned, the caller will hear the DISA Busy Message.
c.
If neither an intercept destination nor a DISA Busy Message is assigned, the caller will hear a busy tone.
Document Version 2010-11
*1
0 1 2
100 301 200
: : : :
Intercom
Call
Without PBX Code
ü
ü
+ verification code + verification code PIN
4.1.7 DISA (Direct Inward System Access)
Automated Attendant No.
3 4 5
103 202 101 102
: : :
Floating Extension Number
1 Digit AA Destination (Extension Number)—Dial 0–9
Busy / DND Message No.
DISA Security—DISA Security Mode
TIE Line Call
With PBX Code
ü
ü
*2
6 7 8 9
400 104 205
: : : :
CO Line Call
ü ü
Feature Manual
Busy/
DND
Message
No.
*3
04
05
:
*1
81