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1. Important Information
1.8 Limited Warranty
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for the warranty
period as stated below, commencing from the date of original purchase, agrees to, at its option either (a) repair your product with new or
refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to
repair, replace or refund will be made by Panasonic Canada Inc. in its sole discretion. Repaired or replacement parts supplied during the
warranty coverage period carry the unexpired portion of the original warranty coverage period.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product
originating from an authorized Panasonic dealer or distributor in Canada and purchased and used in Canada, which product was not sold
"as is", and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF
DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED.
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or
cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, improper
batteries, power line surge, lightning damage, modification, introduction of sand, humidity, liquids, or service by anyone other than an
Authorized Servicer, or damage that is attributable to acts of God. Serial numbers that have been altered, defaced or removed also void
this warranty.
For products requiring routine preventive maintenance, that maintenance must be performed in order to maintain warranty coverage.
Marking or retained images (sometimes called "burn-in") on display screens resulting from the display of fixed images and blotches
resulting from pressure applied to the screen are not defects and are not covered under this warranty.
Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are warranted for ninety (90) days from
date of original purchase.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER CONDITIONS OR WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED CONDITION
OR WARRANTY, INCLUDING WITHOUT LIMITATION LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL. (As examples, this
warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other
memory or recorded content. This list of items is not exhaustive, but for illustration only.)
IN ANY EVENT, PANASONIC CANADA INC.'S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT
ACTUALLY PAID BY YOU FOR THE PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PANASONIC CANADA INC. MORE THAN TWO (2) YEARS
AFTER THE CAUSE OF ACTION AROSE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY DEPENDING ON
YOUR PROVINCE OR TERRITORY. In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied conditions or warranties, so the above limitations and exclusions may not be
applicable.
Warranty Period: All-in-one (AIO) Products – One (1) year, parts and labour.
WARRANTY COVERAGE PERIOD EXCEPTIONS
Drum Cartridge, Toner Cartridge, Waste Toner Cartridge, Fuser Unit, Paper Feed Rollers, will require replacement due to normal wear and
tear, and are warranted for ninety (90) days from product purchase or their respective rated life - whichever comes first.
Warranty Service
If the product needs to be shipped for service, carefully pack, preferably in the original carton and include details of the complaint. Send
prepaid and adequately insured to the local authorized Panasonic Service Centre in your area. A return authorization is required if the
product needs to be returned to Panasonic Canada, please see contact information below. No liability is assumed for loss or damage to the
product while in transit.
For product information assistance, please contact Panasonic Support Centre:
Telephone #: 1-800-263-5008 (hours of operation 9:00am – 5:00pm Eastern Time, Mon-Fri)
Fax #: (905) 602-4509
Email:oss@ca.panasonic.com
Detailed operating instructions are on the CD-ROM.
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