Welcome To Comcast Business Voiceedge - Polycom Business VoiceEdge User Manual

Welcome to Comcast Business VoiceEdge

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Now that you have Comcast Business VoiceEdge , you can focus on your business and not your business
™
communications . You'll enjoy all the usual features you would expect of a phone service, plus advanced
features that help ensure your business voice continuity and can enhance your business productivity . You
could enjoy features like:
• Call Forward Not Reachable to assure your business keeps receiving calls, even when weather or power
outages keep the lights off
• Voicemail
• Voicemail to Email Integration so messages follow you wherever you're located
• High-Definition Voice Calling with Advanced IP phones
And all of this is provided and managed by Comcast, bringing you the latest technology to help your business .
Plus, you get unlimited nationwide direct-dial calling for your office .
Enhancing features have never been so accessible . With Business VoiceEdge, you can access features
in three convenient ways — the Telephony Toolbar* available on your desktop integrated with Microsoft
Outlook and/or Internet Explorer and Mozilla Firefox , the Comcast Business VoiceEdge Online Web portal
® ® ®
for additional point-click activation and for some features via feature access codes on your IP phone or via
your mobile smartphone .
business.comcast.com/getstarted
To download the Telephony Toolbar or the Bria Softphone*, visit and
follow the links . Alternately for feature activation and customization, visit Business VoiceEdge Online at
http://hdvdmsweb.onvoip.net .
To learn more about your convenient calling features and options, flip through the following pages or visit our
online interactive training at business.comcast.com/getstarted .
Still have questions? Want to add features and services? Your Business Customer Support
representatives will be happy to help . Just call 800-472-4176 .
* Telephony Toolbar and Bria Softphone only available with the Unified Communications user package .
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