Troubleshooting Your Zboost System - zBoost Wi-Ex YX600 Series Installation Manual

Base Unit Indicator Operation
In most cases, problems with zBoost can be diagnosed using the Base Unit's
LED indicators. Please note that GREEN indicates CEL band operation and
AMBER indicates PCS band operation.
Power
Light
Cycle RED
and
GREEN for
3 seconds
Solid
GREEN
Solid
AMBER
or
Solid
GREEN
Flashing
GREEN
Solid
AMBER
or
Solid
GREEN
Solid
AMBER
or
Solid
GREEN
Power
Light
Flashing
AMBER
or
Flashing
GREEN
For more troubleshooting tips, visit
9

Troubleshooting Your zBoost System

Install Signal
Light Light
Cycle RED Cycle RED
and and
GREEN for GREEN for
3 seconds 3 seconds
Off Off
Off Flashing or
solid
GREEN or
GREEN
With
flashing
AMBER
Off Off
Flashing Off
RED
or
Solid RED
Solid RED Solid RED
Install Signal
Light Light
Flashing Flashing
Red RED
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YX600 Series Installation Guide
Condition
Normal condition at Power Up
Normal condition with no cell call in
progress
Normal condition indicating that a call is in
progress and the system is providing
improved coverage. The Signal Light may
also flash periodically with no call in
progress indicating normal communication
between the cell phone and the cell
network.
Base Unit has detected a software error.
Remove power for 5 seconds and
reconnect power. If condition still exists,
contact Wi-Ex Customer Service.
Insufficient distance exists between the
Signal Antenna and the Base Unit. Indoor
coverage will be reduced. Increase
distance between Signal Antenna and Base
Unit to achieve maximum performance and
coverage. If condition persists after
relocating Signal Antenna and/or Base
Unit, contact Wi-Ex Customer Support for
additional information on Installation.
Signal received from cell tower is too
strong. Relocate Signal Antenna to a
different location to reduce received signal.
Locating the Signal Antenna at an indoor
location such as the attic or to a lower
height should reduce the received signal
strength. Remove power for 10 seconds
and reconnect power to reset error.
Condition
System is receiving signals from either the
cell phone or the cell tower which are too
strong for proper operation. This may be
due to improper installation or operation.
Remove power for 10 seconds and
reconnect power to reset error. If the error
persists, contact Wi-Ex Customer Service
for additional information or installation
assistance.
Wi-Ex