Troubleshooting - Response Alarms SA3 Installation & Operating Manual

TROUBLESHOOTING

Control Unit not working – Power LED OFF or flashing.
1. Mains power failure - check if other electrical circuits are
operable.
2. Check that mains adaptor is plugged in and socket is
switched ON.
3. Check that DC jack plug from mains adaptor is
connected in Control Panel.
4. Check fuse/MCB in Consumer Unit on the circuit
serving the Control Panel.
Note: Before replacing any fuses or resetting the MCB, the
cause of the failure should be investigated and rectified.
Control Unit "Low Battery" LED flashing.
1. Check all PIR Detectors for low battery indication, (i.e.
LED behind detection lens flashes when movement
detected). Renew batteries as required.
Control Unit "Low Battery" LED illuminated.
1. Check all Magnetic Contact Detectors for low battery
indication, (i.e. LED on Detector illuminates for 1
second when detector triggered).
Renew batteries as required.
Control Unit not accepting User Access Code.
1. Pause between key depressions too long. Do not
pause for more than 3 seconds between pressing keys.
2. Incorrect code entered. Press ESC before re-entering
correct code.
3. Reset to factory defaults and reprogram system.
Siren not responding to detector.
1. Detector battery low - Replace battery.
2. Siren in Service Mode – switch back to Operating Mode
using Remote Control or Control Panel.
3. Ensure 'House Code' is correctly set to the same code
as all other system devices.
4. Ensure detector is within effective radio range of Siren
and equipment is not mounted close to metal objects.
Detection Zone triggered (LED flashing) but no alarm is
sounding.
1. Entry/Exit delay still running and not yet expired.
2. Alarm duration period has already expired and system
has reset.
3. Alarm duration programmed to "no alarm".
Siren and Indicator LEDs operating but no alarm at
Control Panel.
1. Siren's Tamper switch activated. Check security of Siren
fixing to wall and adjustment of anti-tamper switch to
ensure switch is fully depressed.
2.
Siren's Jamming Detection circuit operated, (jamming
detection at Control Panel disabled).
Symptom / Recommendation
Siren not responding to Control Panel.
1.
2.
3.
4.
5.
Full Alarm sounds when system has not been triggered
by an intruder or is disarmed.
1.
2.
3.
LED on Remote Control not illuminating, or is dim when
unit is operated.
1.
2.
3.
PIR Detector false alarming.
1.
2.
3.
4.
5.
PIR Detector not detecting a person's movement.
1.
2.
3.
Ensure 'House Code' is correctly set to the same code
as all other system devices.
Ensure main Siren configuration switch is set to SIREN.
Incorrect User Access code being entered at Control
Panel.
Ensure Siren is within effective radio range of Control
Panel and equipment is not mounted close to metal
objects.
Siren rechargeable battery discharged
a. Clean Solar Panel.
b. Check age of rechargeable battery – replace if at end
of useful life.
c. Fit new initial power-up battery and re-power up
Siren.
Tamper switch activation
a. Check all detector battery covers to ensure correctly
fitted.
b. Check Control Panel and Siren are securely
mounted to the wall and Tamper switch is closed.
Personal Attack Alarm operated from a Remote Control
or Control Panel.
Jamming Detection circuit operated.
Ensure battery is fitted with correct polarity.
Ensure battery holder connections are making good
contact with the battery.
Battery flat - replace battery.
Ensure that the detector is not pointing at a source of
heat or a moving object.
Ensure that the detector is not mounted above a
radiator or heater.
Ensure that the detector is not facing a window or in
direct sunlight.
Ensure that the detector is not in a draughty area.
Sensitivity set too HIGH – reset to LOW sensitivity. (i.e.
DIP 5 of SW3 OFF).
Ensure the battery clip is securely connected.
Ensure 'House Code' is correctly set to the same code
as all other system devices.
Sensitivity set too LOW – reset to HIGH sensitivity. (i.e.
DIP 5 of SW3 ON).
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