Solving Problems; Error Messages; Problems And Solutions - Epson Stylus Office BX300F Series Fax Manual

Solving Problems

See your Basic Operation Guide or online
User's Guide for help on using the printer
with a computer.

Error Messages

Error Messages
No dial tone
Fax job
incomplete

Problems and Solutions

Faxing problems
❏ If you have problems sending a fax,
make sure the phone cable is connected
correctly and verify that the phone line
works by connecting a phone to it. Also
make sure that your recipient's fax
machine is turned on and working.
❏ If you have problems receiving a fax,
make sure paper is loaded correctly,
the phone cable is connected correctly,
and the phone line works.
❏ If you connected the product to a DSL
phone line, you must install a DSL filter
to the line or you will not be able to fax.
Contact your DSL provider for the
necessary filter.
❏ If your phone line has static or other
noise problems, turn off the V.34
setting and try faxing again
(& "Selecting Send/Receive Settings"
on page 12). If the problem persists,
turn off the ECM (Error Correction
Mode) setting and try faxing again.
Restore default settings
1. Press Mode [Copy/Fax] to select Fax
mode, and then press x Menu.
14
Solving Problems
Solution
Make sure the phone
cable is connected
correctly and the
phone line works.
2. Press u or d to select 6.Restore Default
Settings, and then press OK.
3. Press u or d to display one of these
options:
❏ 1.Reset Fax Send/Receive Settings
❏ 2.Reset Fax Data Settings
❏ 3.Reset Settings, excluding Fax
❏ 4.Reset All Settings
4. Press OK to restore the default settings
you selected.
5. Press the 1 key (for Yes) to restore the
default settings.
6. Press x Menu to return to the first
screen in Fax mode.
Menu
Reset Fax
Send/Receive
Settings
Reset Fax
Data Settings
Reset
Settings,
excluding Fax
Reset All
Settings
Description
Resets the following
items to the default
factory settings:
Scan & Print Setup
(Resolution/Contrast/Au
to Reduction/Last
Transmission Report),
Communication (Dial
Mode/DRD/ECM/V.34/R
ings to Answer/Dial
Tone Detection)
Resets the following
items to the default
factory settings:
Speed Dial Setup,
Group Dial Setup,
Header (Fax
Header/Your Phone
Number), Fax Log
Resets all items except
for Fax settings to the
default factory settings.
Resets all items to the
default factory settings.